Privacy Policy
Solaris Engineering
Solaris Engineering are committed to ensuring we comply to the new General Data Protection Regulation (GDPR) as a data processor.
WHAT INFORMATION DO WE COLLECT?
Solaris Engineering collects the following information about you relating to bookings and billing. This includes:
- Name
- Address
- Email Address
- Telephone
STORING YOUR DATA
Your private data may be stored electronically on our servers that are based in the UK. Our computers are protected by password and anti-virus programs, and they can only be accessed by our staff members.
WHY WE PROCESS PERSONAL DATA?
Your data will be used for delivery of services requested by you. It may also be as correspondence data should we need to contact you. The legal basis of processing the correspondence data is the legitimate interest to perform a service, requested by you from us.
Your data will be used as transaction data and it may be used for financial records such as VAT invoices and it will be kept for 6 years. The legal basis of this processing are the “legal obligations” to which Solaris Engineering is subject.
SHARING YOUR DETAILS
Solaris Engineering does not share your private data with any other third party.
DELETING YOUR DATA
Once your private data is no longer relevant/needed Solaris Engineering will permanently delete the electronic files.
DATA BREECHES
Solaris Engineering has standard procedures to protect your details against data breaches such as passwords for electronic files, that are periodically changed (every 3 months).
We back-up your data by creating an electronic copy of each document that is securely stored on our server based in the UK, that is protected by password and anti-virus program.
Solaris Engineering understands the legal requirement to report a data breach to ICO (Information Commissioner’s Office) in a maximum 72 hours from the event. We also commit to inform every person that has been affected by the data breach.
AMENDMENTS
We may update this policy in order to improve our data management.
YOUR RIGHTS
As a data subject you have the following rights:
- To be informed about how, why and on what basis that information is processed.
- To obtain confirmation that your information is being processed and to obtain access to it and certain other information, by making a subject access request – your request will be answered in a maximum 14 days.
- To have data corrected if it is inaccurate or incomplete.
- To have data erased if it is no longer necessary for the purpose for which it was originally collected/processed, or if there are no overriding legitimate grounds for the processing (the right to be forgotten).
- To restrict the processing of personal information where the accuracy of the information is contested, or the processing is unlawful (but you do not want the data to be erased), or where the employer no longer needs the personal information, but you require the data to establish, exercise or defend a legal claim.
- Object to the processing of your data where Solaris Engineering is relying on its legitimate interest as the legal ground for processing.
If you wish to exercise any of the rights above, please contact our data protection officer.
Product Examples
Trusted Engineering Solutions
At Solaris Engineering, we manufacture a wide range of precision-engineered products and bespoke mechanical components for industrial, commercial and manufacturing applications. Whether you require a direct replacement for an obsolete part, a custom-designed component or a small production run, we combine precision machining, fabrication and engineering expertise to deliver products that meet your exact requirements.
From drive components and actuator accessories to hand wheels, threaded assemblies and specialist tooling, every product is manufactured with a focus on quality, reliability and long-term performance. We work closely with customers across the UK to produce both one-off components and repeat production batches, providing practical engineering solutions with fast turnaround times and exceptional attention to detail.
- Brackets (Bespoke)
- Broken Spool Adaptor Replacements
- Change Plates (Bespoke)
- Clamps
- Dog Drives
- Drive Tools (Bespoke)
- Hand Wheels
- Manufacturing - Small Batch (Bespoke)
- Pedestals (Bespoke)
- Pedestals for Actuators
- Socket Ends (Bespoke)
- Spindle Extensions
- Spool Adaptor Change Plates
- Stem Locking Device
- Threaded Nuts
- Thrust Nuts
- VIPER Power Key
Customer
Feedback
Great service
We have only ever received a great service from you and would sing your praises if asked.
Steve B.
Prompt service
Thank you and the team for getting this resolved so promptly, really good work.
Mark T.
Appreciated
Really appreciate your guys help on this one and I will be in touch when the next one lands.
Paul H.
Fantastic response
Many thanks for the fantastic response and great work today resolving this run to waste valve issue. Very much appreciated what you are able to resolve at such short notice.
Neil C.
Great support
I just wanted to say a Big Thank You for you and your Teams support at Blore a couple of weeks ago. I’m happy to confirm that we finally got the DSR back into supply last Friday, which without your support would not have been possible.
John P.
Easy to work with
Thanks for the support and the team on site today, both good guys very knowledgable and easy to work with.
Darren O.
Our Services
Precision Engineering Services
At Solaris Engineering, we provide precision engineering, bespoke manufacturing, fabrication, repair and maintenance services for businesses throughout the UK. From one-off prototype components to precision-machined production parts, we combine traditional engineering expertise with modern manufacturing techniques to deliver reliable, cost-effective solutions built to perform.
Whether you require component manufacture, industrial equipment modification, repair engineering, welding, machining or ongoing maintenance support, our experienced engineers are committed to delivering exceptional workmanship, rapid turnaround and personal service on every project.
